Terms of service

Last updated: September 9, 2026

These Terms of Service govern your use of InkAndOutfit.com and your purchase of products from Ink & Outfit.

By accessing or using our website, placing an order, or purchasing products from us, you agree to be bound by these Terms of Service, our Privacy Policy, and our Return & Refund Policy.

If you do not agree with these terms, please do not use our website or place an order.

1. About Ink & Outfit

Ink & Outfit
109 Riptide Rd
North, SC 29112-8671
United States

Email: support@inkandoutfit.com
Phone: +1 (213) 377-0499

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (Eastern Time)

Ink & Outfit operates an online store offering apparel and fashion accessories, including print-on-demand products and products featuring original designs.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to our website, systems, or accounts.
  • Interfere with the operation or security of our website.
  • Upload or transmit malicious software or harmful code.
  • Copy, reproduce, distribute, or exploit website content without permission.
  • Use our website in a manner that could damage, disable, or impair our services.

We reserve the right to restrict or terminate access to our website if we reasonably believe these Terms of Service have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, and other product information displayed on our website are accurate.

However, slight variations may occur due to:

  • Different screen and monitor settings.
  • Manufacturing processes.
  • Printing processes.
  • Product batches.
  • Normal variations in materials.

Colors displayed on your device may not exactly match the actual product.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

4. Product Availability

Product availability may change without notice.

We reserve the right to:

  • Limit quantities available for purchase.
  • Discontinue products.
  • Change product specifications.
  • Correct availability errors.
  • Cancel an order when a product cannot reasonably be fulfilled.

If we cancel an order because a product is unavailable or cannot be fulfilled, we will provide a refund for the amount paid for that product.

5. Prices and Taxes

All product prices are displayed on the website in the applicable currency.

Prices may change at any time, but price changes will not affect orders that have already been accepted unless otherwise required by law.

Applicable taxes, duties, or other charges may be added at checkout where required.

The final amount payable will be displayed during checkout before you complete your purchase.

We make reasonable efforts to ensure that product prices shown on our website are accurate and consistent throughout the shopping and checkout process.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation email acknowledging that we have received your order.

An order confirmation does not necessarily mean that the order has been accepted or entered into production.

We reserve the right to refuse or cancel an order for reasonable reasons, including:

  • Product availability issues.
  • Pricing or listing errors.
  • Suspected fraud or unauthorized transactions.
  • Incorrect customer or shipping information.
  • Technical errors.
  • Violations of these Terms of Service.

If we cancel an order after payment has been received, we will refund the amount charged for the canceled order or affected items.

7. Order Changes and Early Cancellation Requests

Please contact us at support@inkandoutfit.com within 1 hour of placing your order if you need to change your shipping address, size, personalization details, or ask us to stop production.

Include your order number and the requested change. We will try to accommodate your request, but changes or production stoppages may not be possible once production or fulfillment has begun, particularly for genuinely personalized products.

This operational 1-hour window does not restrict any applicable statutory cancellation, withdrawal, refund, or non-delivery rights, including those available to eligible EU and UK customers.

A valid statutory cancellation notice does not require our approval to take effect.

Please see our Return & Refund Policy for eligibility, exceptions, deadlines, and return instructions.

8. Custom and Personalized Products

Some products may be customized or personalized according to information provided by the customer.

You are responsible for ensuring that all information submitted for a custom or personalized product is accurate, including:

  • Names.
  • Text.
  • Numbers.
  • Dates.
  • Sizes.
  • Colors.
  • Other personalization details.

Once an order enters production, changes may not be possible.

Custom and personalized products are generally not eligible for returns due to customer-provided incorrect information, change of mind, or incorrect size selection, except where required by applicable law.

If a custom or personalized product is defective, damaged, or incorrectly produced due to an error on our part, please contact us at support@inkandoutfit.com.

9. Payment

We accept payment methods displayed during checkout.

Payments are processed through secure third-party payment providers.

By submitting payment information, you represent that you are authorized to use the selected payment method.

We do not intentionally store complete payment card information on our own servers.

Payment providers may have their own terms and privacy policies governing payment processing.

10. Shipping and Delivery

Orders are produced and shipped through our fulfillment and shipping partners.

Shipping times may vary depending on:

  • Product type.
  • Production time.
  • Destination.
  • Shipping method selected.
  • Carrier delays.
  • Holidays.
  • Weather or other events outside our reasonable control.

Estimated delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order is returned or undeliverable because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply.

For detailed information regarding shipping methods, processing times, delivery estimates, and shipping charges, please see our Shipping Policy.

11. Returns and Refunds

Our returns and refunds are governed by our Return & Refund Policy.

Unless otherwise required by applicable law:

  • Eligible products may be returned within 30 days of delivery.
  • Customers are responsible for return shipping costs for change-of-mind, wrong-size, or other customer-related returns.
  • Restocking fees are 0%.
  • Damaged, defective, or incorrectly fulfilled products may qualify for a replacement or refund.
  • Original shipping charges are generally non-refundable.

Please review our full Return & Refund Policy before making a purchase.

12. Intellectual Property

All content available on InkAndOutfit.com, including but not limited to:

  • Logos.
  • Brand names.
  • Product designs.
  • Graphics.
  • Images.
  • Photographs.
  • Text.
  • Product descriptions.
  • Website layout.
  • Website design.
  • Other original materials.

is owned by or licensed to Ink & Outfit and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, publish, or commercially exploit our content without prior written permission.

13. Customer-Submitted Content

If you submit information, images, artwork, text, or other materials to us for the purpose of creating or customizing a product, you represent that:

  • You have the right to use the submitted material.
  • Your submission does not unlawfully infringe another person's intellectual property rights.
  • Your submission does not violate applicable laws.
  • Your submission does not contain unlawful or harmful content.

You remain responsible for the content you submit.

We reserve the right to refuse an order containing content that we reasonably believe may violate applicable law or third-party rights.

14. Prohibited Uses

You may not use our website or services to:

  • Violate any applicable law or regulation.
  • Infringe intellectual property rights.
  • Submit fraudulent orders.
  • Provide false or misleading information.
  • Attempt to interfere with website security.
  • Introduce viruses, malware, or other harmful code.
  • Scrape or systematically copy website content without permission.
  • Abuse promotions, discounts, or other offers.
  • Engage in activities that could harm our business, customers, or website.

We reserve the right to refuse service or cancel orders that violate these restrictions.

15. Third-Party Services

We may use third-party service providers to operate our business, including providers for:

  • Payment processing.
  • Website hosting and ecommerce services.
  • Product fulfillment.
  • Printing.
  • Shipping and delivery.
  • Analytics.
  • Marketing.
  • Customer communications.

These third-party providers may have their own terms and privacy policies.

Your use of third-party services may be subject to those providers' terms in addition to these Terms of Service.

16. Third-Party Links

Our website may contain links to third-party websites or services.

These links are provided for convenience and do not mean that Ink & Outfit endorses or controls those websites.

We are not responsible for the content, security, availability, or privacy practices of third-party websites.

You should review the applicable terms and privacy policies of third-party websites before using them.

17. Errors and Corrections

We may occasionally publish information containing typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions.
  • Pricing.
  • Promotions.
  • Product availability.
  • Shipping information.
  • Other website content.

We reserve the right to correct errors and update information at any time.

If an error materially affects an order you have placed, we may contact you to provide the available options, which may include canceling the affected order and issuing a refund.

18. Disclaimer

Our website and services are provided on an "as available" basis, except where otherwise required by applicable law.

We do not guarantee that:

  • The website will always be available.
  • The website will be completely error-free.
  • All website content will always be current or accurate.
  • Products will always be available.
  • Delivery times will always meet estimated dates.

Nothing in these Terms of Service excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Ink & Outfit will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

This limitation does not apply where liability cannot legally be excluded or limited.

Nothing in these Terms of Service is intended to remove or restrict mandatory consumer protections provided by applicable law.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Ink & Outfit and its service providers from claims, losses, liabilities, damages, costs, and expenses arising from:

  • Your violation of these Terms of Service.
  • Your misuse of our website.
  • Your violation of applicable law.
  • Your infringement of another person's rights.
  • Content or materials you submit to us.

21. Governing Law

These Terms of Service are governed by the applicable laws of the State of South Carolina, United States, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

Nothing in these Terms of Service prevents a consumer from exercising mandatory rights available under the laws of their place of residence.

22. Changes to These Terms

We may update these Terms of Service from time to time.

When we make changes, we will update the "Last updated" date at the top of this page.

The updated Terms of Service will become effective when posted on our website unless otherwise stated.

Your continued use of our website after the updated terms become effective constitutes acceptance of the revised Terms of Service.

23. Severability

If any provision of these Terms of Service is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

24. Entire Agreement

These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies referenced on our website, constitute the agreement governing your use of our website and purchase of our products, except where otherwise required by applicable law.

25. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Ink & Outfit
109 Riptide Rd
North, SC 29112-8671
United States

Email: support@inkandoutfit.com
Phone: +1 (213) 377-0499

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (Eastern Time)